Responsible Gambling

At Ricky Casino, we take our responsibility to players seriously. Gambling is meant to be an enjoyable form of entertainment, and for the vast majority of people it stays that way. However, we recognise that for some individuals it can become problematic. This page outlines the tools and resources we make available to help you stay in control of your play at all times.

Remember: Gambling should never be viewed as a source of income or as a way to recover debts. If gaming starts to feel less like entertainment and more like a compulsion, please use the tools below or reach out to an independent support organisation.

Smart Gambling Habits

Most problem gambling begins gradually, which is why building good habits from the start is so important. We encourage all players to keep the following principles in mind:

Decide on a budget before you play and stick to it, regardless of outcomes
Accept losses as part of the experience – never chase them with larger bets
Set a time limit for each session and take regular breaks
Never gamble while tired, stressed, or under the influence of substances
Do not borrow money or use funds set aside for essential expenses
Keep track of how much time and money you spend on gaming each week
If gambling stops being fun, stop playing and seek support

Do You Have a Gambling Problem?

Answer these questions honestly:

Have you missed work, study, or family commitments because of gambling?
Do you gamble to escape stress, worry, or difficult emotions?
Have you ever lied to people close to you about how much you gamble or spend?
Have you borrowed money, sold assets, or done without essentials to keep gambling?
Do you feel an urgent need to win back what you have lost as quickly as possible?
Do you find yourself gambling for longer than you originally planned?
Have people around you expressed concern about your gambling?
Has gambling ever caused conflict in your relationships or financial difficulties?

If you answered yes to several of these questions, we strongly encourage you to set limits on your account, consider a self-exclusion period, and reach out to one of the independent support organisations listed below.

Account Limit Tools

The following tools are available in your account settings and can be adjusted at any time. Reductions take effect immediately. Increases or cancellations require email confirmation and are subject to a review period to protect against impulsive decisions.

To set or adjust any of these limits, visit the Responsible Gaming section of your account, or contact our support team at [email protected].

Self-Exclusion by Request

If you would prefer to request a self-exclusion directly, you can contact our support team at any time. We will promptly disable your account and ensure that you are removed from all promotional mailing lists. If you have a remaining balance at the time of a definite self-exclusion, it will be returned to you once the exclusion period expires and in accordance with our standard withdrawal limits.

Protecting Minors

Ricky Casino is strictly an 18+ platform. We verify the age of every player during registration and at the KYC stage. If we have any reason to suspect that a minor has accessed our services, the account is immediately suspended and all associated transactions are voided.

We encourage all adults who share devices with children to log out after every session. We also recommend the use of third-party parental control software – such as Gamban or Net Nanny – to block access to gambling websites across shared devices.

External Support

Independent organisations offer free, confidential support for anyone struggling with gambling-related issues. You do not need to be in crisis to reach out – early support is always better than waiting: Gamblers Anonymous, GamCare, Gambling Therapy.